Scheduling Over The Festive Season

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Whether you’ve got a question, need a hand with something, or just want to check in, we’re ready to listen and support you.


Our admin team is made up of real people who care, and we always try to respond as clearly and kindly as we can.


We aim to reply within 2 working days (though it’s often quicker). Just tap the button below to send us an email and we’ll get back to you as soon as we can.

 

Not sure what to include? Just tell us a little about what you need help with, and we’ll take it from there.

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Unsure when to contact us?

When to get in touch:

  • You’re stuck on the next steps
  • You have a question about your care or the process
  • You need a form or document reviewed
  • Or you just need to check in with someone

Opening Times

Usual admin open times; Monday to Friday 9am - 5pm - however, please check below for any changes.

Open today

09:00 – 17:00

Our clinicians are available by appointment - their schedule will be available to active clients via your Carebit portal's booking page:  Carebit | Portal 

Festive Season Opening Hours

We’ll be taking a short break over the festive season, so here’s everything you need to know about o

Pride In Health Admin & Clinical Team 


Our admin and clinical teams (apart from pre-booked appointments) will be out of office from Monday 23rd December and back on Friday 27th December.


During this time, our inbox will be monitored for urgent queries only, and any routine messages will be replied to once we return.
If you already have an appointment booked with a clinician during this period, this will go ahead as planned unless we contact you to rearrange.


Nationwide Pathology

Nationwide Pathology will be closed on:

  • Wednesday 25th December (Christmas Day)
     
  • Thursday 26th December (Boxing Day)
     
  • Thursday 1st January (New Year’s Day)
    They are also closed on Sundays, as normal.
     

To help avoid any delays in getting your results back, we recommend arranging any blood test bookings before Thursday 19th December.


Need Support?

While we’re away, Pride In Health is not an emergency or crisis service.
If you feel unwell, unsafe, or in crisis, please contact:

  • NHS 111 for urgent advice
     
  • Your local mental health crisis service
     
  • Or go to your nearest A&E
     

If you ever feel in immediate danger, call 999.


From all of us at Pride In Health

We’d like to wish you a safe, restful, and peaceful festive season.
Thank you for your continued support and for being part of our community.

Copyright © 2025 Pride In Health LTD. - All Rights Reserved.
Registered Company No. SC802609

ICO Registered. No: ZB711348 

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