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    • Home
    • Pathways
      • Prescribing Support
      • Ongoing Care
      • Flexible Support
    • FAQs
      • FAQs Home
      • Urgent Support and Crisis
      • For Clinicians
    • Pricing Information
    • Blood Tests & Pathology
      • Blood Test Info
      • Blood Tests Masculinising
      • Blood Tests Feminising
    • Work with Pride
    • Contact Us
    • About Us
    • Our Blog
    • Community Partnership Hub
  • Home
  • Pathways
    • Prescribing Support
    • Ongoing Care
    • Flexible Support
  • FAQs
    • FAQs Home
    • Urgent Support and Crisis
    • For Clinicians
  • Pricing Information
  • Blood Tests & Pathology
    • Blood Test Info
    • Blood Tests Masculinising
    • Blood Tests Feminising
  • Work with Pride
  • Contact Us
  • About Us
  • Our Blog
  • Community Partnership Hub

Cookie Policy

 

1. Purpose of Policy 

This Cookie Policy outlines how Pride In Health Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and related ICO guidance. It explains what cookies are, why we use them, how users can manage their preferences, and how cookie-related personal data is protected.


2. What Are Cookies? 

Cookies are small text files stored on your computer or device by websites you visit. They are widely used to make websites work, improve efficiency, provide information to site owners, and support functionality such as login or preferences.

Cookies can be:

  • First-party cookies: Set by Pride In Health directly
  • Third-party cookies: Set by external providers (e.g., analytics or service integrations)

We also use other technologies such as pixels, web beacons, and local storage for similar purposes.


3. Types of Cookies We Use 

Cookie Type

Strictly Necessary - Enables core site functions (e.g., page navigation, form access)

Functional - Remembers preferences and settings (e.g., language, accessibility tools)

Performance - Helps analyse visitor usage to improve functionality and layout

Security - Detects and prevents fraud or system misuse


We do not use advertising or profiling cookies.


4. Consent and Cookie Management 

We use a cookie consent banner to explain our use of cookies and similar technologies.

Strictly necessary cookies may be used without consent where they are required for the website to function.

Non-essential cookies, such as functional, performance or analytics cookies, will only be used where consent is required and has been given.

The cookie banner allows users to accept, reject or customise non-essential cookies. Rejecting non-essential cookies must be as easy as accepting them.

Users can change or withdraw their cookie preferences at any time by reopening the cookie settings tool on the website.

We keep a record of cookie preferences where needed to support compliance and avoid repeatedly asking users for the same choice


5. Managing Cookies via Browser 

You can also manage cookie settings directly through your browser:

  • Delete or block cookies
  • View stored cookies
  • Set alerts for cookie placement

Refer to browser-specific help sections (e.g. Chrome, Firefox, Edge, Safari, Opera). Blocking essential cookies may affect site performance.


6. Other Tracking Technologies 

We may use similar technologies such as pixels, web beacons, scripts, tags, or local storage where these are needed for website functionality, security, analytics or user preferences.

These technologies are treated in the same way as cookies. Where they are not strictly necessary, they will only be used where consent is required and has been given.

We do not use these technologies for advertising or behavioural profiling unless this policy is updated and appropriate consent is obtained.


7. Data and Privacy Safeguards 

Where cookies or similar technologies collect information that may identify a user, such as an IP address or device information, this will be handled in line with our Privacy Policy.

We do not use cookies or tracking technologies to collect health information directly.

We do not use tracking for advertising or behavioural profiling.

We limit cookie-related data to what is necessary for the stated purpose and keep it only for as long as needed.

We will review cookies and similar technologies periodically to ensure they remain necessary, proportionate and accurately described in this policy.


8. Cookie Review and Change Control

Pride In Health will review the cookies and similar technologies used on the website when there are changes to the website, analytics tools, forms, plug-ins, payment routes, booking systems, or other digital services.

Any new non-essential cookies or tracking technologies must be reviewed before implementation to confirm whether consent is required and whether this Cookie Policy, the Privacy Policy, or the cookie banner needs to be updated.

Where a change may affect how users are tracked or how personal data is processed, the Data Protection Officer will be consulted before the change is made.


9. Updates to This Policy 

We may update this policy to reflect:

  • Legal or regulatory changes.
  • Changes to how cookies or similar technologies are used on our website.
  • Changes to our website, consent banner, analytics tools or digital services.
  • Feedback from users, clients, technical audits or data protection reviews.

The effective date will always be displayed at the bottom of the policy. Significant updates will be communicated through our website where appropriate


10. Contact and Further Information 

If you have questions about this policy, data protection, or how cookies are used at Pride In Health:

Email: data@prideinhealth.co.uk
Postal Address: Suite 2/3, 48 West George Street, Glasgow, G2 1BP, United Kingdom

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  • Refund Policy
  • Cookie Policy
  • Complaints Policy

Pride In Health LTD.

Copyright © 2025 Pride In Health LTD. - All Rights Reserved.
Registered Company No. SC802609

ICO Registered. No: ZB711348 

This website uses cookies.

We use cookies to enhance your experience and analyse site traffic. Essential cookies are required for site functionality. You can accept all, manage preferences, or reject non-essential cookies. For details, see our Cookie Policy. By using our site, you consent to essential cookies.

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