Getting Started with Flexible Support

1. Photo Identification (choose two of the following):

• Valid passport
• Valid UK photocard driving licence
• Formal ID card (e.g. student ID, work ID, armed forces ID)
• A photo of yourself holding a piece of paper with your name, date of birth (DD/MM/YYYY), and full address (including postcode)
   

2. Proof of Address (choose one of the following):

• A recent utility bill (gas, electricity, water, or phone, dated within the last 6months)
• A recent bank or credit card statement (dated within the last 6months)
• A council tax bill (dated within the last 12 months)
• A tenancy agreement
• A valid UK driving licence (if not already used above)
   

We’ll review your documents within 2–3 working days, we'll then send you a link where you can pay for your registration (£65)  and once paid, you’ll be sent your client portal login details so you can start booking appointments and accessing support.